Diploma of Hospitality Management

The Diploma of Hospitality Management course provides you with the skills and knowledge to exceed the expectations of both employers and guests. There is a global demand for professional and talents hospitality professionals who can handle any hospitality role, such as: Front Office Manager, Motel Manager, Restaurant Manager, Licensed Restaurant Manager, Catering Operations Manager and Small Business Manager.

Never pay more than $5,760 for your Diploma of Hospitality Management.

12 - 24 months flexible study.

Not only are our courses the highest quality, with world class trainers, but we also offer some of the most affordable choices in Australia.

If that's not enough, you can contact us and we'll see if we can help make the course more affordable e.g. Payment plans.

Download our course brochure here:

Diploma of Hospitality Management

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Flexible Learning to Suit Your Lifestyle

The Diploma of Hospitality Management can be delivered online or via classroom sessions at our Varsity Lakes, Gold Coast campus.

Course Modules

Unit Code Units
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices 
SITXFSA001 Use hygienic practices for food safety
SITXWHS001 Participate in safe work practices
SITXHRM001 Coach others in job skills
SITHFAB005 Prepare and serve espresso coffee
SITHIND004 Work effectively in hospitality service
BSBCMM401 Make a presentation
BSBADM502 Manage meetings
SITXMGT003 Manage projects
SITXHRM004 Recruit, select and induct staff
BSBRSK501 Manage risk
BSBMKG501 Identify and evaluate marketing opportunities
SITHIND001 Use hygienic practice for hospitality service
SITXHRM006 Monitor staff performance
SITHFAB002 Provide responsible service of alcohol
SITHFAB007 Serve food and beverage

Southern Cross University Courses

Course Credits Granted*
Bachelor of Arts 8 units (33%)
Bachelor of Psychological Science 8 units (33%)
Bachelor of Art and Design 4 units (16%)
Bachelor of Business in Hotel Management 8 units (33%)
Bachelor of Business in Tourism and Hospitality Management 8 units (33%)

*8 units is equal to one year of full-time study

Start Your Learning at Your Convenience

A rolling intake allowing you to start the course whenever suits you. Study with flexible learning options and ongoing support.

Course Pre-requisites

There are no entry requirements for this qualification.

How to Enrol – a quick guide

  1. Fill out the relevant application form on the enrolment page (you can download a PDF form if you have an older browser or a slow internet connection).
  2. Submit the online form or send your completed PDF application form to [email protected]
  3. We will review your application form, if you are accepted, you will receive a "Letter of Offer" via email
  4. Sign and return via email the written acceptance offer to Barrington College Admissions Officer together with payment, for the amount specified in the "Letter of Offer". Call us on +617 55625700, if you require any assistance.

The following information will be provided to students at the beginning of each course

  • A course outline indicating units of work, units of competency, assessment requirements, materials and equipment required
  • A student handbook
  • RPL process and complaints and appeals processes will be discussed
  • Vocational outcomes and opportunities will be discussed/credit transfers will be outlined
  • Work placement application form if required

Enrolment Procedure:

Prior to enrolment, prospective students will receive a letter of offer which contains information on fees and charges, code of practice and refund policy. The course guide and student handbook are also available on our website. This contains information on entry requirements, the induction and orientation procedure, payment options and unit details. In order to apply for enrolment students must return the signed letter of offer, this process ensures enrolment. Course content and assessment procedures are explained and vocational outcomes are outlined in the course handbook and covered during the students orientation procedure in the first session.

The Diploma of Hospitality Management
provides you with a strong foundation to

Gain employment, up-skill for
a promotion, or start your own business

The tourism and hospitality industry is dynamic and exciting. The industry is Australia’s second largest export earner and consistently generates revenues of around $US3.5 trillion globally. Hospitality and tourism represents the world’s largest industry and employs over 1 million people in Australia (1 in 9) and 230 million worldwide. The career opportunities are global and endless and so the demand for highly qualified professionals will continue to increase because of the industry’s extraordinary growth.

Hospitality is the business of helping people to feel welcome and relaxed, and to enjoy themselves. Hospitality is all about customer service and providing the best customer experience possible. The hospitality industry spans many areas of employment across a range of sectors, including: cafes and restaurants, hotels and motels, resorts and casinos, pubs and clubs, and many other types of service venues.

This nationally recognised qualification is valued by industry. This course, provides a solid foundation for those seeking a career within the industry.


Recognition of Prior Learning is the process of formal recognition for skills and knowledge gained through previous learning such as:

  • Life experiences
  • Previous formal learning
  • Employment
  • Recreational or personal interests

You may be eligible for Recognition of Prior Learning for part or all of your intended study, based on your previous experiences and learning. For more information regarding RPL and how to apply, please discuss this with your educator.

You may be eligible for a credit transfer if you have previously undertaken training through a Registered Training Organisation. Credit transfer may be granted for one or more units or a full certificate level.

Three major factors need to be considered:

  1. How current the qualification is
  2. Mapping to the current training and
  3. If the training was undertaken with a Registered Training Organisation.

If you think you may be eligible for a credit transfer you will need to provide the following:

  • The original Statement of Attainment and/or Certificate for your educators to sight
  • A copy of the Statement of Attainment and/or Certificate
  • Or a certified copy of your qualification signed by a Justice of the Peace (JP)



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Find the right career for you

And start flying

Contact us today for an easy going chat with an industry education specialist, who can help you get on the right track for you.

It might prove to be the best decision you've ever made!
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